If you’ve chosen Dynamics 365 for Field Service to organize your field service, you already know that a product catalog is a key component of your work. However, one of the most important features – keeping track of serial numbers – may be missing.


If you’ve chosen Dynamics 365 for Field Service to organize your field service, you already know that a product catalog is a key component of your work. However, one of the most important features – keeping track of serial numbers – may be missing.

To keep your business up to date, you need the best document management system. And here it is – It Cloud 365 cloud automation, which will provide your business with everything you need

Microsoft offers a number of solutions to help businesses optimize the process of creating and distributing reports.

Admit it, who thinks that CRM is only for IT companies or large companies with 100+ employees? And if you own a coffee shop near your home, with two baristas, a financier, and you? How do you keep track of goods and know exactly what share of expenses you incur, which…

What is Chat GPT chatbot? ChatGPT is a large language model trained on a neural network. The developer allows you to use ChatGPT directly on your website for free. This chatbot is fundamentally different from similar developments because its answers are as close as…

High consumer expectations require a different attitude from us. Today, consumers demand not only the quality of goods, but also certain emotions. The first task for business is to find a tool to manage customer interaction, collect information and control your teams….

How we launched the online course with partners EBRD and Microsoft! Why is this project important? It was created to help Ukrainian businesses close the digital divide. It shows real-life examples of how cloud applications can be used in business. How to migrate to…

How do you organize your business processes and training to work remotely during quarantine? You know how it is: when there is a global crisis, apart from natural worries, there is a desire to help those around you? At the time when COVID just started to appear and…

We completely transferred the business from Bitrix 24 to Microsoft Dynamics CRM in 20 hours
During the first month of working in Microsoft Dynamics CRM, the SmartTech team gave feedback that the new CRM is much more convenient and functional than the previous one.

How our client implemented CRM and got 300% sales growth. Sounds like a dream come true for any business, right? But how realistic is it? Such cases are very rare and possible only when the whole client team, the automation group and the sales experts in the project…