Optimizing company’s performance by measuring NPS through the use of Power Automate RPA and the Modern WorkPlace application. According to the results of the system, within 3 months it was possible to form key points of interaction with clients and understand the strategy of further interaction.
Employees independently completed more than $50,000 worth of automation in just six months. And the interesting thing is that they handled the company’s calls better than external developers, because only the employees know their business processes perfectly.
The goal is to bring online one of the largest Ukrainian networks of private schools, Think Global.
Our team has implemented an online learning platform based on Microsoft Dynamics CRM.
The combination of two leading solutions in their fields, Microsoft Office 365 and GDT, improved the work of the client team, allowed generating new meanings for end clients. As a result, they received not only classic tools, but also ready-made IT productivity management practices right in their IT ecosystems.
Custom CRM for case management is fast, simple, easy to understand solution for operating service tickets.